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'Tis the Season (for Winter Reminders)

Writer's picture: LynelleLynelle

Updated: Jan 24

Greetings Friend,


'Tis the Season to review some important information to help winter go smoothly, happily, and healthfully for one and all!


Our Q&As section on our website is home to all of our policies. If you haven't reviewed them in a while, please take a few minutes to check them out here. In particular, we'd love for everyone to review our:

  • Illness Policy

  • Inclement Weather Policy

  • Cancellation Policy

  • How Do I Contact the Studio guidelines

    As a general rule send all messages through the app.

    Honoring our Instructors' personal time is important to us so we structured our system so that Instructors cannot manage anything on Guest accounts (deleting, crediting, switching bookings, etc.) Instructors can mark attendance and that's it!

    The only reason Guests would ever need to text or contact an Instructor directly is if they are going to be running a few minutes late to class.

Housekeeping

Make sure your current contact information is on your Guest profile, particularly your phone number. Calling/texting you is our best way to reach you, especially for last-minute notifications that you've cleared a waitlist. (We also like to send out greeting cards from time to time!)


We are now home to several Studio Partners including Alchemy and Art and Three Little Lunas. Hopefully you're following them on the Socials to stay up-to-date about all of their programs and events! One of the joys of these partnerships is that several activities are now happening in the Studio at the same time and some of these activities benefit from quiet in the common areas. We're working on adding more signage around the Studio to help everyone know when quiet activities are occurring. In the meantime please bear with us if we need to respectfully and gently ask Guests for a softer tone when needed.


Planksgiving has wrapped up and the 12 Days of Fitness is under way. We have some exciting new things coming to the Studio in January and we wish everyone a wonderful start to this holiday season!


May you find peace in each day and joy in your body.


Blessings,

Lynelle

Tis the Season for Winter Reminders

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